HugOps

English Etymology From en hug ops, modelled on en DevOps. Noun - en software engineering social media A practice or ethos of showing empathy, support, and appreciation for people who operate or restore technical services, especially during an outage. en 2018 Mary Thengvall Finding Your Community The Business Value of Developer Relations Berkeley, CA Apress 978-1-4842-3748-9 https://doi.org/10.1007/978-1-4842-3748-9_6 114 For instance, the DevOps community is known for #HugOps—empathy sent via virtual hugs on Twitter when a particular service goes down and the community knows that the Ops team is having a rough day as a result.