Business Analysis Guidebook/Building a Business Case

Building a Business Case OUTLINE Developing a Solid Business Case Identify and Quantify a Problem Define the business need Define the project parameters Determine if there is a viable solution What are the merits of the problem Would the project be consistent with the agency’s mission and strategic plan Present the problem and proposed solution in a context that allows management to use consistent criteria to compare all project proposals Identify a Sponsor for the Project Parts of the Business Case Reason Why the Project is Necessary Define the project parameters Describe the As-Is State the problem Tell a story, make it interesting, build a persuasive case, i. clear ii. concise iii. factual – include all facts iv. objective v. minimal use of jargon and conjecture Create a picture of the end state i. Show the value, financial justification High-level view of the proposed project that will allow all affected units in the organization to understand the purpose and be knowledgeable about the project Possible future state: How will the business function with and without the proposed solution Interview as many people as necessary to understand the big picture and desired outcome Options Develop a potential solution Described other possible solutions, and why they were rejected Benefits of Doing the Project Link issues to solutions and benefits Improves customer satisfaction? Explain how that will happen, what the effects will be on the business Costs Money Personnel Timeframe Cost-Benefit Analysis Value for money, return on investment show cost/benefit over a defined period of time will the proposed solution impact other units or processes (+ or -) Risks Identify risks to project success Evaluate the Proposal Why is the project necessary What are the top benefits Why is your proposed project the best way to attain the desired results Any previous projects to solve similar problems?