Handbook of Management Scales/Cleanliness and organization

Cleanliness and organization (alpha = 0.7616) Items Our plant emphasizes putting all tools and fixtures in their place. We take pride in keeping our plant neat and clean. Our plant is kept clean at all times. I often have trouble finding the tools I need. (r) Our plant is disorganized and dirty. (r) Source Flynn et al. (1994): A framework for quality management research and an associated measurement instrument. Journal of Operations Management, Vol. 11, No. 4, pp. 339-366.