Handbook of Management Scales/Competitive priorities

Competitive priorities (alpha = 0.83) Description The authors identify key constructs related to supply chain management. Based on a systematic instrument develop process, they develop a set of reliable, valid, and unidimensional measurement scales. Items Our strategy cannot be described as the one to offer products with the lowest price. (0.71) Our strategy is based on quality performance rather than price. (0.85) We place greater emphasis on innovation than price. (0.76) We place greater emphasis on customer service than price. (0.69) Our strategy places importance on delivering products with high performance. (0.65) Source Chen/Paulraj (2004): Towards a theory of supply chain management: the constructs and measurements. Journal of Operations Management, Vol. 22, No. 2, pp. 119–150