411 REFERENCE · Wikibooks
Business English/Areas of English Proficiency
Reference material by Wikibooks contributors. This retains its source identity and is not 411 news reporting.
Vocabulary: Passive and active vocabulary. Passive vocabulary is words that you understand. Active vocabulary is words that you use.
Fluency: How fast you find words when speaking.
Natural speaking patterns: Choosing the right word and the right word order.
Written English: Formal grammar and spelling.
Pronunciation: Speaking with the correct consonant and vowel sounds, and stressed syllables.
Flow of speech: How fast to speak, when your voice should raise or lower in pitch or in volume, where to pause and for how long.
Culture: Understanding and reacting appropriately to situations and expectations of English-speaking cultures.
Another way to divide the areas of language is the following:
Listening (receiving oral messages)
Speaking (giving oral messages)
Reading (receiving written messages)
Writing (giving written messages)