Handbook of Management Scales/Worker expertise

Worker expertise (alpha = 0.734, CR = 0.736, AVE = 0.482) Description The article examines three factors of intellectual capital: Worker expertise, information sharing quality, and team psychological safety. The 5-point Likert-type scale for worker expertise was developed from previous literature in order to assure content validity. Items were taken from Snell/Dean (1992) and Subramaniam/Youndt (2005). Definition Worker expertise reflects the relevant experience and skill owned by individuals within a project team. Items Implementation team members were highly skilled. Implementation team members were considered among the best people in the organization. Implementation team members were experts in their particular jobs and functions. Each individual on the implementation team had useful experience. (dropped after confirmatory factor analysis) Source Lee et al. (2011): The roles of worker expertise, information sharing quality, and psychological safety in manufacturing process innovation: An intellectual capital perspective. Production and Operations Management, Vol. 20, No. 4, pp. 556–570 Comments The AVE value was below 0.5 and is, thus, too low.