Handbook of Management Scales/Transaction-specific supplier development activities

Transaction-specific supplier development activities (alpha = 0.823) Items Assessment of supplier's performance through formal evaluation, using established guidelines and procedures. Use of a supplier certification program to certify supplier's quality, thus making incoming inspection unnecessary. Site visits by your firm to supplier's premises to help supplier improve its performance. Inviting supplier's personnel to your site to increase their awareness of how their product is used. Recognition of supplier's achievements/performance in the form of awards. Training/education of the supplier's personnel. Source Krause (1999): The antecedents of buying firms' efforts to improve suppliers. Journal of Operations Management, Vol. 17, No. 2, pp 205–224.