Handbook of Management Scales/Employee empowerment

Employees satisfaction Employee empowerment (alpha = 0.81) Description Through a detailed analysis of the literature, twelve constructs of integrated quality management strategies were identified: top management commitment, customer focus, supplier quality management, design quality management, benchmarking, SPC usage, internal quality information usage, employee empowerment, employee involvement, employee training, product quality, and supplier performance. Using a survey of 371 manufacturing firms, the constructs were then empirically tested and validated. For this purpose a confirmatory factor analysis approach was used. Items Our line workers inspect the quality of their own work; inspection is not the responsibility of an inspector. Line workers are encouraged to fix problems they find. Line workers are given the resources necessary to correct quality problems they find. Line workers have technical assistance available to them to help them solve quality problems. A problem solving network is available to line workers in solving quality related problems. Source Ahire et al. (1996): Development and Validation of TQM Implementation Constructs. Decision Sciences, Vol. 27, No. 1, pp. 23-56. Related Scales Psychological empowerment in the workplace: meaning, competence, self-determination, impact