411 REFERENCE · Wikibooks
IT Service Management/Resources
Reference material by Wikibooks contributors. This retains its source identity and is not 411 news reporting.
Resources
Official Resources
ITIL Official Website
Reference Manuals
UC Santa Barbara - IT Service Management Toolkit
Video Training
CSU ITI597 - IT Service Management
No longer available
Exam Preparation
ILX Group - Free ITIL Resources
Taruu - ITIL v3 Foundation Study Guide
ITIL Exam Preparation 2011 - ITIL 2011 Foundation
Quizlet - ITIL Foundations Flashcards
Practice Exams
Datajar ITIL Campus - Free Mock Exam
ITIL Dumps - Sample Questions
IT Service Today - Free Exam Paper
ITIL Weblog - Free Online Sample Exam
Accelerated Ideas - Free Practice Exam
Cert College - Practice Exams Demo
Process Symphony - Free Mock Exam
Related Publications
The IT Skeptic Blog - ITIL