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Handbook of Management Scales/Credibility
Reference material by Wikibooks contributors. This retains its source identity and is not 411 news reporting.
Credibility (alpha = 0.7862)
Items
Promises made to our supply chain members by our business unit are reliable.
Our business unit is knowledgeable regarding our products and/or services when we are doing business with our supply chain members.
Our business unit does not make false claims to our supply chain members.
Our business unit is open in dealing with our supply chain members.
Source
Min/Mentzer (2004): Developing and measuring supply chain management concepts. Journal of Business Logistics, Vol. 25, No. 1, pp. 63-99.