Professionalism/Facebook, Cambridge Analytica, and User Data

Participants SCL Elections SCL Group Limited was incorporated on December 18, 2006, and by 2014 was structured to have a political and military wings.Companies House (n.d.). THE SLC GROUP LIMITED. find-and-update.company-information.service.gov.uk/company/06031638Bakir, V. (2020, Sep. 3). Psychological Operations in Digital Political Campaigns: Assessing Cambridge Analytica's Psychographic Profiling and Targeting. Frontiers in Communication 5. Under the political wing was the sub entity SCL Elections Ltd. which itself was the parent of Cambridge Analytica LLC, a company operating in the US. SCL Elections described itself as "a behavioural research and intervention agency, delivering a scientifically verifiable approach to communications" that had the capability to "target individuals with pinpoint precision."SCL Elections (n.d.). Home Page. sclelections.com; archived at web.archive.org/web/20160503040204/https://sclelections.com The company publicly boasted projects in 19 countries often aiding political campaigns.SCL Elections (n.d.). Projects. sclelections.com/projects; archived at web.archive.org/web/20160503040242/https://sclelections.com/projects One attestation given was by Abdurrahman Wahid, the former president of Indonesia, saying "I am indebted to SCL for their strategic management of my election success."SCL Elections (n.d.). Indonesia. sclelections.com:80/projects/indonesia; archived at web.archive.org/web/20150111233559/http://sclelections.com:80/projects/indonesia Cambridge Analytica Cambridge Analytica similarly offered "solutions [to] help candidates and campaign teams address the challenges and capitalize on the opportunities presented in this new environment," referring to the data driven elections taking place in the US in 2012 and 2014.Internet Archive (2020, Sep. 28). Cambridge Analytica - Select 2016 Campaign-Related Documents. archive.org/details/ca-docs-with-redactions-sept-23-2020-4pm/page/n1/mode/2up The company touted their "proprietary methodology" of "Behavioral Microtargeting" which could "target audiences based on psychographic attributes, using advanced scientific research and social analysis methodologies to understand, measure and influence voter behavior." Facebook Facebook in the 2010s had established itself as a social media giant and was experiencing meteoric year-over-year growth from 2013-2017 after going public in 2012.Walton, J. (2022, Oct. 16). When Did Facebook (Meta) Go Public? Investopedia. investopedia.com/ask/answers/111015/when-did-facebook-go-public.asp Facebook had 186 million monthly active users in the US and Canada at the beginning of 2012 which grew to 239 million by the end of 2017.Dixon, S. (2023, Feb. 13). Facebook monthly active users (MAU) in the United States and Canada as of 4th quarter 2022. Statista. statista.com/statistics/247614/number-of-monthly-active-facebook-users-worldwide thisisyourdigitallife Data Collection In 2013, Aleksandr Kogan, a Cambridge University researcher, created an application called “thisisyourdigitallife” that collected user data for academic use through a personality test.Cadwalladr, C. & Graham-Harrison, E. (2018, March 17). Revealed: 50 million Facebook profiles harvested for Cambridge Analytica in major data breach. The Guardian. theguardian.com/news/2018/mar/17/cambridge-analytica-facebook-influence-us-electionZuckerberg, M. (2018, March, 21). I want to share an update on the Cambridge Analytica situation -- including the steps we've already taken and our next. Facebook. facebook.com/zuck/posts/10104712037900071 According to the application’s terms of service, they collect “inter alia, the name, demographics, status updates and Facebook likes of your profile and of your network."Facebook App Terms of Service. (2014). blumenthal.senate.gov/imo/media/doc/Facebook%20App%20Terms%20of%20Service.pdf 300,000 Facebook users entered this survey for a cash reward. Due to Facebook’s API design, respondents’ friends data were also collected without informed consent. Up to 87 million users’ data were exposed in reality.Meta (2018, April 4). An update on our plans to restrict data access on Facebook. about.fb.com/news/2018/04/restricting-data-access Kogan gave all the information to the consulting firm, Cambridge Analytica, which harvested the data for analytics and tailored advertising campaigns.Weaver, M. (2018, March 21). Facebook scandal: I am being used as scapegoat – academic who mined data. The Guardian. theguardian.com/uk-news/2018/mar/21/facebook-row-i-am-being-used-as-scapegoat-says-academic-aleksandr-kogan-cambridge-analytica Mark Zuckerberg, CEO of Facebook, noted that this data was misused by Cambridge Analytica. To gain access to Facebook’s API, Cambridge Analytica had to provision access through Facebook’s systems; however, this process was mostly automatic from the years 2010-2014, potentially allowing bad actors to exploit data.Mitra, R. (2018, June 15). How the facebook API led to the Cambridge Analytica Fiasco. API Academy. apiacademy.co/2018/06/how-the-facebook-api-led-to-the-cambridge-analytica-fiasco Ethical Issues The application used Facebook’s Graph API, which is a tool for developers to get access to Facebook’s social graph, a deserialization of all information on Facebook.Meta (n.d.). Facebook graph API overview. developers.facebook.com/docs/graph-api/overview Version 1.0 of this API allowed Cambridge Analytica to gain access to information on users’ friends, which raised privacy concerns.Albright, J. (2018, March 20). The graph API: Key points in the Facebook and Cambridge Analytica debacle. Medium. medium.com/tow-center/the-graph-api-key-points-in-the-facebook-and-cambridge-analytica-debacle-b69fe692d747 In 2014, version 2.0 of the API was released that restricted access to information on users’ friends without their permission. Also in 2014, Facebook announced the Facebook Audience Network, which further expanded their targeted ad campaign towards its users. Privacy concerns are raised due to Facebook’s ambitions on respecting the right to privacy by selling user data to third-party companies in order to gain revenue. In an email sent from Kogan to Christopher Wylie, the Cambridge Analytica whistleblower, Kogan detailed many traits that could be predicted on each user: openness, conscientiousness, agreeableness, IQ, political views, fair-mindedness, neuroticism, religion, and others.Rosenberg, M., Confessore, N., & Cadwalladr, C. (2018, March 17). How trump consultants exploited the Facebook data of Millions. The New York Times. nytimes.com/2018/03/17/us/politics/cambridge-analytica-trump-campaign.html The level of specificity shows the power of the Facebook data on creating a profile on each person. A targeted-based advertising campaign could bias the public perception on issues and inhibit people from seeing contrasting information to generate a balanced view. Data Employment Ted Cruz The Ted Cruz presidential primary campaign contributed $5.8 million to Cambridge Analytica between July 2, 2015 and June 9, 2016.Open Secrets (n.d.). Vendor/recipient profile: Cambridge Analytica. opensecrets.org/campaign-expenditures/vendor?cycle=2016&vendor=Cambridge%2BAnalytica Cambridge Analytica CEO Alexander Nix presented the impact of data in election advertising in the 2016 Concordia Summit.Swift, M. (2018, July 11). The challenge of our time. Concordia. https://www.concordia.net/newsroom/blog/the-challenge-of-our-time/ Nix boasted that "months ago Senator Cruz was one of the less popular candidates seeking nomination and certainly one of the more vilified, in addition to which he had very low name recognition."Concordia (2016). The Power of Big Data and Psychographics | 2016 Concordia Annual Summit. Youtube. youtube.com/watch?v=n8Dd5aVXLCc By May in the election process, Ted Cruz was the largest candidate behind Donald Trump. Nix attributes the fast growth of the Ted Cruz campaign to the technologies supplied by Cambridge Analitica: data analytics combined with behavioral science in targeted advertisements. Ted Cruz claimed that Cambridge Analytica informed the campaign that their data use and acquisition were in compliance with laws and regulations.Svitek, P., & Samsel, H. (2018, March 20). Ted Cruz says Cambridge Analytica told his presidential campaign its data use was legal. The Texas Tribune. texastribune.org/2018/03/20/ted-cruz-campaign-cambridge-analytica/ Nix concluded his presentation by saying that "of the two candidates left in this election, one of them is using these technologies and it's going to be very interesting to see how they impact the next seven weeks." The presidential candidate using Cambridge Analytica's services was Donald Trump. Donald Trump The Donald Trump presidential campaign contributed $5.9 million to Cambridge Analytica between July 29, 2016 and December 12, 2016. According to a document from Cambridge Analytica, they assisted the Trump campaign during the 2016 presidential election through "intensive survey research, data modelling and performance-optimising algorithms," which targeted 10,000 ads to different audiences.Lewis, P., & Hilder, P. (2018, March 23). Leaked: Cambridge Analytica's blueprint for trump victory. The Guardian. theguardian.com/uk-news/2018/mar/23/leaked-cambridge-analyticas-blueprint-for-trump-victory Under an initiative called Project Alamo, Cambridge Analytica helped the Trump campaign generate a database of voter information. Although the claims on the involvement of Facebook data and the Trump campaign are not fully substantiated, it is widely suggested that Cambridge Analytica used it to "monitor the effectiveness of its messaging on different types of voters," which gave feedback on "levels of engagement on platforms such as Twitter, Facebook and Snapchat." Russia Cambridge Analytica CEO Alexander Nix asserted that “As far as I’m aware, we’ve never worked for a Russian company.”Hakim, D., & Rosenberg, M. (2018, March 17). Data firm tied to trump campaign talked business with Russians. The New York Times. nytimes.com/2018/03/17/us/politics/cambridge-analytica-russia.html The whistleblower, Christopher Wylie, testified that meetings occurred between Cambridge Analytica and Russia oil company Lukoil, in which Nix was involved. Wylie expressed confusion around the motives of Lukoil when recalling "[Cambridge Analytica] sending them stuff about political targeting — they then come and ask more about political targeting". Lukoil did not create a contract with Cambridge Analytica as a result of these meetings. However, company documents list Cambridge Analytica clients in Russia.Cadwalladr, C., & Graham-Harrison, E. (2018, March 17). Cambridge Analytica: Links to Moscow Oil Firm and St Petersburg University. The Guardian. theguardian.com/news/2018/mar/17/cambridge-academic-trawling-facebook-had-links-to-russian-university An investigation found evidence that the Facebook profiles harvested in the data breach were accessed in Russia.O'Sullivan, D., Griffin , D., & DiCarlo, P. (2018, July 17). Cambridge Analytica's Facebook data was accessed from Russia, MP says. CNNMoney. money.cnn.com/2018/07/17/technology/cambridge-analytica-data-facebook-russia/index.html Brexit The Information Commissioner's Office (ICO) reviewed potential use of the data associated with the scandal in Brexit campaigns.ICO (2020, October 2). Information Commissioner's Office. ico.org.uk/media/action-weve-taken/2618383/20201002_ico-o-ed-l-rtl-0181_to-julian-knight-mp.pdf ICO concluded that the data did not impact the Brexit Referendum because the data only represented US voters. Cambridge was employed by political group Leave.EU, but the service was limited to information on the UK Independence Party. In the Cambridge Analytica proposal to Leave.EU, the SCL group proposed a microtargeting platform using data from GoSkippy, a UK insurance broker.Cambridge Analytica (2015). Leave.EU: Psychographic Targeting for Britain. parliament.uk/globalassets/documents/commons-committees/culture-media-and-sport/BK-Background-paper-CA-proposals-to-LeaveEU.pdf Former Cambridge Employee Brittany Kaiser reported that a Cambridge Analytica clone, Big Data Dolphins, was created by Leave.EU executives and employed in the telemarketing of customers of Eldon Insurance and GoSkippyBelfast Telegraph (2018, April 17). Leave.EU created own Cambridge Analytica to misuse UK citizens' data, MPs told. belfasttelegraph.co.uk/news/uk/leaveeu-created-own-cambridge-analytica-to-misuse-uk-citizens-data-mps-told/36815869.html. Exposé On March 17, 2018, The Guardian published the article that kickstart the Cambridge Analytica scandal. The Guardian and Observer "spent a year analysing documents, gathering eyewitness reports and working with whistleblowers to untangle a highly complex story of elections in the digital age." The article alleged data collected on 50 million Facebook users, majorly without consent, was used by Trump's election team, the Brexit campaign, and possibly Russian groups. Whistleblower Christopher Wylie provided a mass of evidence from his time working for Cambridge Analytica. The Guardian published a follow-up article the next day with the statement "I made Steve Bannon's psychological warfare tool" in the headline.Cadwalldr, C. (2018, March 18). ‘I made Steve Bannon’s psychological warfare tool’: meet the data war whistleblower. The Guardian. theguardian.com/news/2018/mar/17/data-war-whistleblower-christopher-wylie-faceook-nix-bannon-trump Steve Bannon, chairman of the "alt-right" news organization Breitbart, was referred to SCL Group by a Republican Strategist who described them as "cyberwarfare for elections." Bannon, Wylie, and billionaire Republican donor Robert Mercer met together in 2014 and founded Cambridge Analytica as a joint venture under SCL Elections shortly thereafter. Over the next two years, Wylie oversaw the creation of a platform that could utilize big data to aid campaigns. Cambridge Analytics was described as "M16 for hire" as it could weaponize its detailed profiles on millions of Americans. Fallout Facebook On March 21, 2018, Zuckerberg promised an investigation, restrictions on data use by developers, and a tool for users to control how their data is shared.Zuckerberg, M. (2018, March 21). I want to share an update ... (Facebook post). facebook.com/zuck/posts/10104712037900071 The response did little to lessen the intense scrutiny Facebook was facing from lawmakers and the public.Wong, J. C. (2018, March 22). Market capitalization of Meta Platforms (Facebook) (META). The Guardian. theguardian.com/technology/2018/mar/21/mark-zuckerberg-response-facebook-cambridge-analytica Facebook's market cap dropped 25 percent or $137 billion in 2018.CompaniesMarketCap (n.d.). Market capitalization of Meta Platforms (Facebook) (META). companiesmarketcap.com/meta-platforms/marketcap The company settled its case with the US government in late 2022 for $725 million never admitting wrongdoing.Raymond, N. (2022, Dec. 23). Facebook parent Meta to settle Cambridge Analytica scandal case for $725 million. Reuters. reuters.com/legal/facebook-parent-meta-pay-725-mln-settle-lawsuit-relating-cambridge-analytica-2022-12-23 Cambridge Analytica On May 2, 2018, Cambridge Analytica announced that SCL Elections Ltd. and Cambridge Analytica LLC U.K's affiliates filed for insolvency proceedings.Salinas, S. (2018, May 2). Cambridge Analytica is shutting down, says the “siege of media coverage” drove away clients. CNBC. cnbc.com/2018/05/02/cambridge-analytica-is-shutting-down-wsj.html Cambridge Analytica also commenced parallel bankruptcy proceedings in the United States Bankruptcy Court for the Southern District of New York. Cambridge Analytica denied any wrongdoing, stating that they have been "subject of numerous unfounded accusations." However, in 2019, the Federal Trade Commission voted 5-0 to issue and opinion and order against Cambridge Analytica for "deceptive practices to harvest personal information from tens of millions of Facebook users for voter profiling and targeting."Federal Trade Commission. (2019, Dec. 6). FTC issues opinion and order against Cambridge Analytica for deceiving consumers about the collection of Facebook data, compliance with EU-U.S. Privacy Shield. ftc.gov/news-events/news/press-releases/2019/12/ftc-issues-opinion-order-against-cambridge-analytica-deceiving-consumers-about-collection-facebook Emerdata Limited Former Cambridge Analytica directors incorporated Emerdata Limited, a holding company that acquired multiple SCL Group companies to consolidate ownership and refinance.Witt , J., & Pasternack, A. (2019, July 26). The strange afterlife of Cambridge Analytica and the mysterious fate of its data. Fast Company. fastcompany.com/90381366/the-mysterious-afterlife-of-cambridge-analytica-and-its-trove-of-data Julian Wheatland, a former Cambridge Analytica CEO, affirmed that Emerdata Limited does not have access to the data from Cambridge Analytica. There is a high degree of overlap between Cambridge Analytica and Emerdata executives and investors.Murdock, J. (2018, May 3). What Is Emerdata? As Cambridge Analytica Shuts, Directors Surface in New Firm. Newsweek. newsweek.com/what-emerdata-scl-group-executives-flee-new-firm-and-its-registered-office-909334 The address of Emerdata was changed to the same location as the SCL group. Auspex International Former Cambridge Analytica employees launched Auspex International as an ethical data analysis startup.Brewster, T. (2018, Aug. 2). From Cambridge Analytica's ashes, an odd pair promises an 'ethical' startup. Forbes. forbes.com/sites/thomasbrewster/2018/08/02/from-cambridge-analyticas-ashes-an-odd-pair-promises-an-ethical-startup This company continues the practice of data analytics in political and social campaigns.Auspex International (n.d.). Data Powered Communications; archived at web.archive.org/web/20230130042112/https://www.auspex.ai The founder, former Cambridge Analytica director Ahmed Al-Khatib, says that the company uses a similar method of influence for "ethically based" consulting service in the Middle East and Africa. Auspex International is currently in an active proposal to strike off (dissolve).GOV.UK (n.d.). Auspex International Ltd Overview. find-and-update.company-information.service.gov.uk/company/11402411 References