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Handbook of Management Scales/Buyer assistance
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Buyer assistance (alpha = 0.78)
Items
OEM helps the suppliers to reduce costs.
OEM helps the suppliers to improve quality.
OEM provides the supplier flexibility to meet piece price and tooling cost objectives
Source
Zhang et al. (2009): Do buyer cooperative actions matter under relational stress? Evidence from Japanese and U.S. assemblers in the U.S. automotive industry. Journal of Operations Management, Vol. 27, No. 6, pp. 479–494.