Handbook of Management Scales/Agility

Agility (alpha = 0.85, CR = 0.84) Description Two dimensions of resilience were identified: agility and robustness. Definition Agility is defined as the ability of a supply chain to rapidly respond to change by adapting its initial stable configuration (Wieland/Wallenburg, 2012). Items Please indicate the speed of reaction with which your company can engage in the following activities should changes occur (1 – slow; 7 – fast): Adapt manufacturing leadtimes. (0.63) Adapt level of customer service. (0.82) Adapt delivery reliability. (0.85) Adapt responsiveness to changing market needs. (0.76) Source Wieland/Wallenburg (2013): The Influence of Relational Competencies on Supply Chain Resilience: A Relational View. International Journal of Physical Distribution & Logistics Management, Vol. 42, No. 4, pp. 300-320. Adapted from Swafford et al. (2006). Related Scales Robustness