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411 समाचार
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411 REFERENCE · Wikibooks

Handbook of Management Scales/Interorganizational altruism

Reference material by Wikibooks contributors. This retains its source identity and is not 411 news reporting.

Interorganizational altruism (alpha = 0.702) Description A scale for measuring interorganizational citizenship behaviors (ICBs) is developed. Four common ICBs are operationalized: interorganizational altruism, interorganizational tolerance, interorganizational loyalty, and interorganizational compliance. Items We go out of our way to help our supplier with business related issues if we sense that they are in need. We provide assistance to our supplier if they ever have a problem in an area where we have expertise. We sometimes volunteer our resources in order to lighten our supplier’s workload. Source Skinner et al. (2009): Some measures of interorganizational citizenship behaviors. Scale development and validation. The International Journal of Logistics Management, Vol. 20, No. 2, pp. 228-242. Related Scales Interorganizational compliance Interorganizational loyalty Interorganizational tolerance