Handbook of Management Scales/Information sharing quality

Information sharing quality (alpha = 0.828, CR = 0.838, AVE = 0.635) Description The article examines three factors of intellectual capital: Worker expertise, information sharing quality, and team psychological safety. The 5-point Likert-type scale for information sharing quality was developed from previous literature in order to assure content validity. Items from Earley/Mosakowski (2000) and Moenaert/Souder (1996) were modified. Definition Both the quality of an organization’s information and the value of its information systems reflect the organization’s information sharing potential. Items The implementation team members talked openly and freely. (dropped after confirmatory factor analysis) Implementation team members did not seem to understand what one another was saying during their discussion. (reverse coded; dropped after confirmatory factor analysis) When implementation team members shared information, it was likely to be used. Team members shared information in useful formats. Team members often shared valuable information. Source Lee et al. (2011): The roles of worker expertise, information sharing quality, and psychological safety in manufacturing process innovation: An intellectual capital perspective. Production and Operations Management, Vol. 20, No. 4, pp. 556–570 Related Scales Information sharing Internal quality information usage