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Handbook of Management Scales/Buyer communication
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Buyer communication (alpha = 0.88)
Items
OEM communicates openly and honestly to the supplier.
OEM provides timely information to the supplier.
OEM provides adequate amounts of information to the supplier.
Source
Zhang et al. (2009): Do buyer cooperative actions matter under relational stress? Evidence from Japanese and U.S. assemblers in the U.S. automotive industry. Journal of Operations Management, Vol. 27, No. 6, pp. 479–494.
Related Scales
Information sharing