Handbook of Management Scales/Statistical process control usage

Statistical process control (SPC) usage (alpha = 0.80) Description Through a detailed analysis of the literature, twelve constructs of integrated quality management strategies were identified: top management commitment, customer focus, supplier quality management, design quality management, benchmarking, SPC usage, internal quality information usage, employee empowerment, employee involvement, employee training, product quality, and supplier performance. Using a survey of 371 manufacturing firms, the constructs were then empirically tested and validated. For this purpose a confirmatory factor analysis approach was used. Items SPC is used extensively in our plant. SPC has been effective in improving the quality of our primary product. We will continue to use SPC in the manufacture of our primary product. Production workers are well-trained in SPC. Source Ahire et al. (1996): Development and Validation of TQM Implementation Constructs. Decision Sciences, Vol. 27, No. 1, pp. 23-56. Related Scales Statistical process control