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Professional and Technical Writing/Table of Contents
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Cover Page Dedication
__NOTOC__
Table of Contents
Original TOC
Front Matter
Book Abstract
Cover Page
Table of Contents
Dedication
How to Turn the Page
Part I - Introduction
Chapter 1. About Professional Writing
Chapter Overview
Chapter 2. The Rhetorical Nature of Technical and Professional Writing
Chapter Overview
Basic Assumptions and Potential Complications
Rhetorical Framework: Author-Subject-Audience
Appreciating Technical Communication Audiences
The Special Nature of "Subject" in Technical Communication
Developing an Authorial Voice
Persuading the Reader
The Many Contexts of Communicating Technical Information
Chapter 3. Ethics and Technical Communication
Chapter Overview
Legal Issues and Communications
Appreciating Different Cultures
Part II - General Process
Section Overview
Chapter 4. The Basics of Technical Communication
Chapter Overview
Guidelines for Creating Your Own Voice
Revising and Editing Documents
Documenting Your Sources
Chapter 5. Designing Documents
Chapter Overview
General Design Concepts
Document Organization
Organizational Patterns
Front Matter: Contents, Lists and More
Back Matter: Appendices, Glossaries and More
Effective Tables
Charts and Graphs
Photos and Illustrations
Usability Testing of Technical Communications
Part III - Specific Procedures
Section Overview
Chapter 6. Career Documents
Chapter Overview
Résumés and CVs
Cover Letters
Chapter 7. Business Communications
Chapter Overview
Beginning A Communication
Business Letters
Writing Memos
Composing E-Mail
Website Design
Chapter 8. Composing Business Reports and Proposals
Chapter Overview
Planning Reports
Preparing Business Proposals
Preparing Feasibility Studies
Presentations
Chapter 9. Technical Instructions
Chapter Overview
Writing Technical Instructions
The Value of Visual Instructions
Chapter 10. Team Communications
Chapter Overview
Project Management
Organizing Teams
Part IV - Reference Materials
Additional Information
A History of this Text
Frequently Asked Questions
Back Matter
Professional and Technical Writing
Glossary
Cover Page Dedication
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