Handbook of Management Scales/Interfunctional design process

Interfunctional design process (alpha = 0.7878) Items Direct labor employees are involved to a great extent (on teams or consulted) before introducing new products or making product changes. Manufacturing engineers are involved to a great extent before the introduction of new products. There is little involvement of manufacturing and quality people in the early design of products, before they reach the plant. We work in teams, with members from a variety of areas (marketing, manufacturing, etc.) to introduce new products. Source Flynn et al. (1994): A framework for quality management research and an associated measurement instrument. Journal of Operations Management, Vol. 11, No. 4, pp. 339-366. Related Scales Cross-functional product design