Handbook of Management Scales/Interorganizational loyalty

Interorganizational loyalty (alpha = 0.734) Description A scale for measuring interorganizational citizenship behaviors (ICBs) is developed. Four common ICBs are operationalized: interorganizational altruism, interorganizational tolerance, interorganizational loyalty, and interorganizational compliance. Items We tell others that our supplier is a good company with which to do business. We sometimes sacrifice our own best interests in order to provide additional benefits to our supplier. We promote our supplier’s products/ services to others. Source Skinner et al. (2009): Some measures of interorganizational citizenship behaviors. Scale development and validation. The International Journal of Logistics Management, Vol. 20, No. 2, pp. 228-242. Related Scales Interorganizational altruism Interorganizational compliance Interorganizational tolerance Loyalty Supplier commitment