Handbook of Management Scales/Information technology

Information technology (alpha = 0.84) Description The authors identify key constructs related to supply chain management. Based on a systematic instrument develop process, they develop a set of reliable, valid, and unidimensional measurement scales. Items There are direct computer-to-computer links with key suppliers. (0.72) Interorganizational coordination is achieved using electronic links. (0.72) We use information technology-enabled transaction processing. (0.76) We have electronic mailing capabilities with our key suppliers. (0.56) We use electronic transfer of purchase orders, invoices and/or funds. (0.60) We use advanced information systems to track and/or expedite shipments. (0.74) Source Chen/Paulraj (2004): Towards a theory of supply chain management: the constructs and measurements. Journal of Operations Management, Vol. 22, No. 2, pp. 119–150 Comments Some items might be formative rather than reflective.