Handbook of Management Scales/Logistics complexity

Logistics complexity Items We have a complex network of trading partners (0.714) The timeliness of the transactions in our supply chain is crucial in our business (0.891) We must accomplish very short order cycle times for customer orders (0.871) We have a complex network of OD pairs (0.756) Our products require specialized transportation, storage, or handling (e.g. temperature, humidity, etc.) (0.580) Source Hofer/Knemeyer (2009): Controlling for logistics complexity: scale development and validation. The International Journal of Logistics Management, Vol. 20, No. 2, pp. 187-200.