1-5-7-1

Name of a family of calling features in the United Kingdom February 2012 March 2022 1-5-7-1 is a family of calling features in the United Kingdom, for residential and business telephone lines and for mobile telephones, that are provided by BT Group and several other telephone service providers. The family is named after the telephone number 1571, the special service number that is used to access it. Call Minder is the name of BT's highest level of 1571 service. Landlines The 1571 feature was introduced by BT Group to the UK in the 1990s after they digitised all the telephone exchanges. 2006 several other telephone service providers in the British Isles also provided 1571 answering services, including One.Tel,OneGuide Voicemail One.Tel http://www.onetel.co.uk/media/pdf/welcome.pdf 8 31 October 2005 https://web.archive.org/web/20061005130705/http://www.onetel.co.uk/media/pdf/welcome.pdf 5 October 2006 dead Platinum Telecom,http://www.platinumtelecom.com/questions-and-answers.html Questions and answers Platinum Telecom 19 December 2006 dead https://web.archive.org/web/20060908174840/http://platinumtelecom.com/questions-and-answers.html 8 September 2006 Kingston Communications, and Manx Telecom.Access Codes and Short Codes (convention B11) http://www.ukphoneinfo.com/search/Phones/oftel_cl_s10_code_15.html 19 December 2006 https://web.archive.org/web/20070306125158/http://www.ukphoneinfo.com/search/Phones/oftel_cl_s10_code_15.html 6 March 2007 dead Most such providers rely on a local loop that is owned by BT Group. However, it is also available from providers that have their own local loops, such as Virgin Media.http://www.ntl.com/home/telephone/pdf/TelcoTariff.pdf Other telephone features Telephone price guide NTL 3 20 October 2006 19 December 2006 https://web.archive.org/web/20061211002450/http://www.ntl.com/home/telephone/pdf/TelcoTariff.pdf 11 December 2006 dead In 2001, BT Group launched its Answer 1571 service as a free service, available at no extra cost to its existing telephone line customers. In 2007 a charge of £1 was introduced for any month in which two chargeable calls are not made on the line (this might apply, for instance, to people who have Carrier preselect with another telephone company).http://www.serviceview.bt.com/list/public/current/Call_Charges_boo/2-1101_d0e3320.htm Section 2:Call Charges & Exchange Line Services Part 21:BT Messaging Services Subpart 3:BT Answer 1571 BT Price List BT 11 January 2008 11 January 2008 https://web.archive.org/web/20080128190137/http://www.serviceview.bt.com/list/public/current/Call_Charges_boo/2-1101_d0e3320.htm 28 January 2008 dead In 2014 a monthly charge (£2.25 2016 yhttp://bt.custhelp.com/app/answers/detail/a_id/8374/~/all-about-bt-answer-1571-voicemail About BT Answer 1571 voicemail phone service BT 29 December 2016 May 2023 InternetArchiveBot yes ) was introduced for all residential users of the service, and the charge for not making two chargeable calls in any month (which had increased to £2) was removed.http://www.bt.com/pricing/notifs/02-01-2014/Call_Charges_boo/NotificationPeriodImpl11618671101_d0e3320.htm Section 2:Call Charges & Exchange Line Services Part 21:BT Messaging Services Subpart 3:BT Answer 1571 BT Price List BT 2 January 2014 26 February 2014 The Answer 1571 service, a cut-down version of BT Group's Call Minder service, allows a calling party to leave messages when the called party is engaged or does not answer within a fixed number of rings. The system allows for the storage of up to 20 messages, each of which can be up to 2 minutes long, for up to 60 days (or 20 days once they have been heard). To indicate to called parties that they have waiting messages, the exchange sends an interrupted dialling tone to them when they take their telephone off-hook. The called party can retrieve the messages by dialling 1571.BT to offer free voicemail from Monday Tim Richardson 29 June 2001 https://www.theregister.co.uk/2001/06/29/bt_to_offer_free_voicemail/ The Register 19 December 2006 https://web.archive.org/web/20061128083351/https://www.theregister.co.uk/2001/06/29/bt_to_offer_free_voicemail/ 28 November 2006 live http://www.dooyoo.co.uk/discussion/bts-free-answer-1571-service/1032187/ Nothing in life is free 15 July 2006 dooyoo.co.uk 19 December 2006 https://web.archive.org/web/20070927222618/http://www.dooyoo.co.uk/discussion/bts-free-answer-1571-service/1032187/ 27 September 2007 dead A significant advantage of 1571 answering services over answering machines is that messages can be recorded when the called party is engaged on another call, in addition to when the call is not answered. This is particularly useful when long calls are made, e.g., on long dialled-up Internet sessions. Disadvantages of Answer 1571: it can cause problems for computer telephone line modems, which are unable to recognise the interrupted dialling tone as a dialling tone and which will thus refuse to make outgoing calls, reporting being unable to detect a dialling tone (although many modems allow "blind dialling", without trying to detect a dialling tone); it costs the calling party the minimum connection charge (often comprising a Call Set-Up fee plus a 1-minute call charge) to discover that the called party is engaged, even if they do not wish to leave a message, whereas obtaining the engaged tone incurs no connection charge. The Gosport & Fareham branch of the Multiple Sclerosis Society, as well as several others, recommends as a tip for saving money when making telephone calls to "count six rings and hang up before the expensive voice starts charging you";http://www.bbc.co.uk/webwise/askbruce/articles/download/dialtone_1.shtml What does the error "No dial tone detected" mean? BBC Webwise: Ask Bruce BBC 19 December 2006 https://web.archive.org/web/20061005044723/http://www.bbc.co.uk/webwise/askbruce/articles/download/dialtone_1.shtml 5 October 2006 dead http://www.gosportandfarehamms.org.uk/index.php?s=small&page=benefits Tips and Benefits The Gosport and Fareham branch of the Multiple Sclerosis Society 26 July 2009 https://web.archive.org/web/20081015021437/http://www.gosportandfarehamms.org.uk/index.php?s=small&page=benefits 15 October 2008 live 25 July 2009 the caller cannot set a Ring Back if urgent contact with the called party is required; many answering machines implement call screening, which 1571 cannot do: the answering machine picks up the call with its speaker active, so that the user, if available, can listen to what the caller says, and pick up the phone only if they want to speak with the caller; some machines can record conversations; 1571 cannot. To supplement the Answer 1571 services, BT provides additional services at an extra charge: the 1571 Text Alerts service sends a text message to a designated mobile telephone number whenever a new message is left. Another service was withdrawn in March 2009: 1571 Online allowed customers to retrieve their stored messages via the World Wide Web.https://www.bt.com/callingfeatures/changesto1571messaging.html BT Calling Features BT 1571 Text Alerts BT Group September 2016 medicmedicFree Features: 1571 Added Features BT at Home http://www2.bt.com/static/i/btretail/consumer/home/home_phone/free_features.html BT Group 19 December 2006 https://web.archive.org/web/20061218054716/http://www2.bt.com/static/i/btretail/consumer/home/home_phone/free_features.html 18 December 2006 live http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=26753&s_cid=con_FURL_calls_1571online 1571 Online withdrawn 18 December 2018 https://web.archive.org/web/20100330124436/http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=26753&s_cid=con_FURL_calls_1571online 30 March 2010 dead A problem with the 1571 Text Alerts system that was not stated on BT's website 2007 06 07 on is that if a mobile phone number is transferred from another provider to either Virgin or T-mobile, the alert system will not work; phone messages will be stored, but text message alerts will not be sentDecember 2016 needs citation and updating. 2016 12 BT offers two services accessed by dialling 1571. Messages can be accessed by dialling in with an identification number, and a personal greeting can be recorded. Neither of the services can be disabled or re-enabled by the user, but must be cancelled or ordered, with a lag of several days. Answer 1571, £2.25/month. Calls answered after typically 7 rings. Up to 20 messages stored for up to 60 days. Call minder, £4.50/month, as above but 30 five-minute messages, stored for 30 days, can answer immediately or after a short, medium, or long period (typically 4, 7, or 10 rings), and can store numbers of callers who leave no message.http://www.productsandservices.bt.com/btbusiness/btbusinessProducts/pdfs/phone_services/BT_Answer_1571_FAQs.pdf BT Answer 1571 FAQ 16 August 2010 https://web.archive.org/web/20100215171900/http://www.productsandservices.bt.com/btbusiness/btbusinessProducts/pdfs/phone_services/BT_Answer_1571_FAQs.pdf 15 February 2010 dead The number of rings before answering is not guaranteed, and may vary to some extent. This can be a problem if an answering machine is used on a line with a 1571 service (which cannot be temporarily disabled), with the intention that messages will be recorded on the machine; it is necessary to ensure that the machine answers before 1571 does. Mobile telephones To its mobile telephone business customers BT Group provides a 1571 Voicemail service, which is similar to the service provided to landlines. Calling parties can leave messages when the mobile telephone is switched off, when it is in an area of reduced coverage, when it is on another call, or when the call is not answered within a fixed number of rings.How do I use Voicemail 1571? BT Business Shop http://www.btbusinessshop.com/page/using_voicemail1571 BT Group https://web.archive.org/web/20070929194738/http://www.btbusinessshop.com/page/using_voicemail1571 29 September 2007 dead References Further reading BT products and services BT 1571 http://www.1571.bt.com/ 19 December 2006 https://web.archive.org/web/20061218230244/http://www.1571.bt.com/ 18 December 2006 dead Category:BT Group Category:Calling features Category:Telephone numbers in the United Kingdom