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105 (telephone number)
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Single non-emergency phone number
January 2018
January 2018
Abbreviated dialing
105 is a government-service telephone number in several countries. It is the emergency telephone number in Mongolia, and it is a single non-emergency number in the United Kingdom, New Zealand and Belgium.
In the United Kingdom, it connects to the caller's local distribution network operator, and is primarily marketed for reporting power cuts. In New Zealand, it is used to contact the police in general non-emergency situations. In Belgium, the telephone number is used to reach the Belgian Red Cross ambulance service.
In the United Kingdom
Prior to the launch of the single number in 2016, people wishing to contact the relevant electric distribution company would have needed to know the 11-digit phone number of the electricity distribution company who served their area. Industry research following winter storms in 2013/2014 showed that most people in the event of a power cut would contact their electricity supplier (who sources or generates the electricity and bills the consumer) rather than the network operator (who is responsible for delivering power from the National Grid).
In New Zealand
thumb|New Zealand Police Skoda Superb highlighting 111-105 information
Launched on 10 May 2019, 105 is used for non-emergency calls to Police where an immediate response is not required or when the event has already taken place and nobody is in any danger, such as a stolen car, property damage, to add additional information to an existing police report or to contact the local police station.https://www.stuff.co.nz/life-style/112878921/backyard-banter-police-launch-105-nonemergency-call-number Backyard banter Police launch 105 nonemergency call number Stuff (Fairfax) 28 May 2019https://www.stuff.co.nz/national/crime/112615393/in-a-nonemergency-call-105-police-launch-new-number-for-crimes-that-pose-no-immediate-danger In a nonemergency call 105 Police launch new number for crimes that pose no immediate danger Stuff (Fairfax) 10 May 2019 It is the analogue of the 101 telephone number in the UK. In 2021 the New Zealand Police added 111 emergency and 105 non-emergency to the side of their new vehicles livery to promote the use of the 105 number.Police's new patrol car hits the road https://www.police.govt.nz/news/release/polices-new-patrol-car-hits-road 2025-02-26 New Zealand Police en
In Belgium
The non-emergency ambulance service of the Belgian Red Cross can be reached by dialing 105 in Flanders, Wallonia and Brussels.
See also
Electricity sector in the United Kingdom
101 (telephone number)
111 (emergency telephone number)
999 (emergency telephone number)
References
https://www.theguardian.com/money/2015/jun/12/power-cut-dial-105-wherever-you-are-in-the-uk Power cut? Dial 105 wherever you are in the UK Hilary Osborne 12 June 2015 12 January 2018 The Guardian
Police announces non-emergency number – it's 105 https://www.police.govt.nz/news/release/police-announces-non-emergency-number-%E2%80%93-it%E2%80%99s-105 20 June 2019 New Zealand Police 10 May 2019 en-NZ
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2015/105-electricity-helpline Dial '105' for electricity helpline 12 June 2015 12 January 2018 Ofcom 13 January 2018 https://web.archive.org/web/20180113093127/https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2015/105-electricity-helpline dead
https://www.telegraph.co.uk/news/2016/09/06/new-national-phone-line-launched-for-power-cuts/ New national phone line launched for power cuts The Telegraph Lexi Finnigan 6 September 2016 12 January 2018
https://www.mirror.co.uk/news/uk-news/what-new-phone-number-ring-5871955 There's a new phone number to ring if you're hit by a power cut Ruki Sayid 12 June 2015 12 January 2018 Daily Mirror
External links
United Kingdom website
New Zealand website
Energy Telecommunication
Category:Electric power infrastructure in the United Kingdom
Category:Telecommunications-related introductions in 2016
Category:Telecommunications-related introductions in 2019
Category:Telephone numbers in New Zealand
Category:Telephone numbers in the United Kingdom
Category:Three-digit telephone numbers